About The Role
This role will manage all incoming and outgoing contacts thereby providing the highest quality service possible to all of Alcura’s customers, including patients and healthcare professionals. You will also ensure that the co-ordination of the provision of drugs, administration equipment and support to both patients at home and other customers in the healthcare industry is conducted efficiently and effectively.
 
This is a part-time role working 20 hours a week, Monday - Friday, 4pm - 8pm
About You
The successful applicant will have: 
  • Previous customer service experience
  • Previous experience within a contact centre – desirable
  • Excellent customer focus skills
  • Good communication skills
  • Attention to detail
  • Planning and Organisation
  • Ability to use initiative
  •  Good telephone manner
  • Sound keyboard skills
  • Microsoft Programme experience
About The Company
Alcura partners with healthcare companies, professionals and organisations to provide innovative personalised solutions that improve patient care and treatment experience.

We have an essential role to play in the medical supply chain and everything that we do as a company will ultimately impact upon the end user, the patient. It is our responsibility to offer a reliable service that ensures that our customers receive the right product, in the right place, at the right time.